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Network Password Changer - Diagnosing Problems

A number of people have experienced problems when running Network Password Changer, such that it is impractical for them to run it because it takes too long to run or does not get beyond the splash screen.

These instructions are based on experience with version 1.0 but may help with later versions too.

To run all the programs you will need to download a test program called NetServerEnum.exe. This is packaged in a zip file called NetServerEnum.zip.

While running the commands below record the following:

  1. Any error messages that are produced, along with the command that produced them
  2. Appoximate number of items listed.
  3. Approximate amount of time the command took.

Instructions:

  1. Extract the files from the zip into a temporary folder e.g: c:\TSTemp
  2. Start a command prompt i.e. (Start->Run cmd.exe)
  3. Change into C:\TSTemp e.g: type:
    c:
    cd \tstemp
                
  4. Type the following:
    net view
             

    If this takes years (and only a few computers appear) or comes up with an error then there is a problem with your networking of some description. If pages of computers appears then this is most likely the culprit of the speed problem.

    Example Output:

    C:\TSTemp>net view
    Server Name            Remark
    
    -------------------------------------------
    \\PC1
    \\PC2                  
    
    ...
    
    \\ZZZZZZ              Domain Controller
    The command completed successfully.
    
    C:\TSTemp>
             

    Common Errors

    No. Message Description
    6118
    System error 6118 has occurred.
    
    The list of servers for this workgroup is not currently available
                   
    Covers a multitude of sins. Could be literany anmything from incorrect WINS settings, the network cable not being plugged in, incorrect firewall configuration, or NetBIOS turned off on the adapter
  5. Type the following (assuming no errors in the previous step):
    net view /domain
          

    This should report one or more domains or workgroups.

    Example Output:

    C:\TSTemp>net view /domain
    Domain
    
    -----------------------------------
    TEST
    WORKGROUP
    The command completed successfully.
    C:\TSTemp>
             
  6. Type the following:
    NetServerEnum
          

    This should report all domains and computers that it finds. This is how NetworkPaswordChanger currently enumerates the network. The Version 2 will have the option to change to use this or the same method as the built in net view command does, but with the restriction of only changing passwords in the current domain.

    Example Output:

    C:\TSTemp>NetServerEnum.exe
    Domain TEST
    Computer \\PC1
    Computer \\PC2
    ...
    Domain WORKGROUP
    Computer \\PC3
    Computer \\PC4
    ...
    
    Computer \\ZZZZZZ
    
    C:\TSTemp>
          
  7. Close the command prompt and delete c:\TSTemp

If any error numbers are returned by net view then its worthwhile searching for them in Microsoft's KnowledgeBase as this is how Network Neighbourhood searches for computers, and if that doesn't work then neither will Network Password Changer.

Other than that send an email detailing what happened when you tried each of the commands above to .

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